Start a repair

1. Shipping information

(JPW will ship the repaired device to the address you provide)

2. Billing information

(JPW will send the invoice to the address you provide)

3. Devices to repair

MANUFACTURER MODEL Serial# Quote Required Problem Description

“Please note if a quote is required, this could delay the turnaround of your repair by up to 5 business days”

Once your repair request is submitted and approved, your RMA# and instructions will be sent to the ship-to email address you provided above.

“Hmm, it looks like you’ve just submitted an RMA request. To avoid duplicate requests, submissions are limited to once every 30 minutes.
Didn’t receive your RMA confirmation email? Need to make a change to your existing RMA submission? Please email and a member of our team can assist you.”