JPW Associates is now JPW Technologies. Same team. Same great service.

Image Alt

R&D

ARE YOU FACING THE CHALLENGES OF MAINTAINING LEGACY EQUIPMENT?

SLOW TURNAROUND

Long operational downtime that restrains productivity

RISING COSTS

Excessive maintenance costs that suppress profits

FORCED MIGRATION

End of life declarations that remove alternatives

FEATURE INTEGRATION

Evolving technologies that isolate business processes

Improved Efficiency

JPW carefully monitors and controls every stage of the value chain. Our secure supply channels are augmented by custom-tooled parts that provide maintenance quality, reliability and longevity. Additional value is achieved by our custom in-house diagnostic routines, which allow for an industry leading turnaround.

Realize the Savings

We offer a range of payment options, from blanket contracts to a tiered pay-as-you-go plan. JPW accepts all major credit cards and offers Net-30 terms to qualifying customers.

Engineering the Future

JPW customers benefit from our responsive approach to the constantly evolving technological environment. Past projects have included Designing and implementing improvements for equipment ruggedness using state-of-the-art materials
Interfacing diverse technologies across multiple platforms
Inventing new technologies to solve real-world business problems

Leveraging our Expertise

This is why we offer customer training and support aimed at capturing failures that can be quickly resolved on location. Our analytical forecasting capabilities can even help address problems before they occur.

Warranty Commitment

Our standard 120-day warranty commitment matters quite a bit to us. In fact, these rare service moments often result in a critical opportunity for customizing repair routines. This unique approach helps drive continued maintenance improvements that adapt to your ever-changing business needs.

Service Made Simple in 3 steps

No RMA required: just follow these three easy steps and leave the rest to us.

Form

Fill out our Product Repair Form with as much detail as possible. This will help our technical staff to diagnose, repair and return your equipment.

Ship

Properly packaging your equipment can prevent additional, costly damage. If you would like a guided tutorial, just click here for Shipping Best Practices.

Pay

If you are new to JPW, we will contact you with payment options. We accept all major credit cards and extend Net-30 terms to qualifying customers.

Learn about our services

Total Care: For organizations seeking complete peace of mind, JPW Total Care covers almost any eventuality for your workforce’s ruggedized electronic devices.

Features

  • Send unlimited e-mails

  • Display personalized messages

  • Send text messages

  • Send live message alerts

  • Organize contacts into lists

  • Create smart segment using field values

Basic

  • g
  • g
  • g
  • PURCHASE PLAN

Regular

  • g
  • g
  • g
  • g
  • PURCHASE PLAN

Premium

  • g
  • g
  • g
  • g
  • g
  • g
  •  PURCHASE PLAN