JPW Associates is now JPW Technologies. Same team. Same great service.

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New to JPW

Are you new to the JPW experience?

Moving can be stressful, so let us handle it.

We have a lot of experience helping customers transition into our service.

Our service has been optimized for convenience, quality and reliability; with your needs in focus.

Failed Equipment?

No need to worry about an RMA. When your equipment fails, we repair it- plain and simple. The repair process begins with our Product Return Form. Just fill this form out with as much detail as possible and include it with your failed equipment.


Making sure that your equipment is properly prepared for shipment can save you time and money. If you are not comfortable with this process, check out our Shipping Best Practices page or contact our customer service specialists for assistance.

Easy of Billing

After we receive your equipment, our technical staff will begin your repair as our customer service specialists set up your account. With our industry leading turnaround, you can count on getting back to business quickly.

Service Made Simple in 3 steps

No RMA required: just follow these three easy steps and leave the rest to us.

Fill out our Product Repair Form with as much detail as possible. This will help our technical staff to diagnose, repair and return your equipment.

Properly packaging your equipment can prevent additional, costly damage. If you would like a guided tutorial, just click here for Shipping Best Practices.

If you are new to JPW, we will contact you with payment options. We accept all major credit cards and extend Net-30 terms to qualifying customers.